SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Shopeflix (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://shopeflix.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I received it today, but I ordered it three months ago.
A normal loud column. No cord connection is required for the radio. Appearance is good. He doesn't.
Order came intact I 've been waiting two and a half months.
Not JBL of course, but the sound is quite decent
The product has good sound quality. Ideal for listening in environment until 10m2. Approved and recommended!
Except only one, so great! one complaint that I have is it's too loud sounding "I'm on" when it turns on! Sound and functionality are so great considering price!
Ordered on March 27 and already June 17 was able to get the parcel! I did not even believe that it would be delivered-2 months at all, the status of the track did not change. But in the end, everything is fine.
Exellent!
Nothing from the other world. For the price is ok
Well orets and there are Bass, a good column. delivery 10 days from Russia
As usual, the column is just high! Already 4 or 5 all friends bought one!
Delivery of Bula majet 2 mins. (Goods Clas! Uncle.
Ordered a second time. The first column worked for a year (according to the carelessness broke into the chips). For their money norms. Recommend.
good
Delivered to Yamal in 11 days. Good column.
Dentro do prazo
Excellent column, its money is worth. I advise you to purchase!!!
Am very satisfied. Do this now 2 weeks used and am still satisfied. Convenient is the radio. Men must be the cable should of the charger there in Let, this serves as antenna.
did not receive the product!
Arrived 30 days after time, but arrived and is an excellent sound box the price worth
Hananel קטיעי The product come save packing good product עוצמתי וקופקטי thank you very much
Nice column! The volume is excellent! I recommend the product, thank you!!
Never got it !! :(
Exelent buy the sound is good for its size and price
Nice little speaker. Good sound. Connects with everything easily.
Very good, the battery is durable (I have not been able to spend on an entire afternoon of use at 45% volume), very good low, and good high. It's got like a rubber foot under it so it doesn't slide on the table. With the volume at the top, you listen decently high and without any distortion, the bluetooth is good, don't get caught and it takes a lot away (I haven't tried radio, by jack, usb or micro sd, only bluetooth) the only thing, 1 month watch to reach Spain.
The column got everything well I like the sound is good
Everything is fine. Column sounds good!
Goods from Moscow to Norilsk reached in 10 days. I recommend the product and the product. I recommend the product.
Fast shipping and delivery. The speakers have a cristal clear sound, I'm happy with my order. So far, so good. I recommend this store and the product.
The musical column is very satisfied! Length 9 cm (straight with my palm), which is convenient. The sound is loud, good.
Great column!
It came in a week in Belgorod. Everything as in the description .. it works loud enough, according to the feelings of Watt for 5 .... good high and medium frequencies, does not wheek, but the bottoms are small... but this is not surprising for such sizes of speakers... generally satisfied! Recommend!
Good. Bass is certainly weak, but the sound is clear.
Sound norms. Battery long-playing. I did not find any minuses.
Shipping fast. The sound did not upset. Son hope like it
Folk column, she has a status. Confirm! The umelets still embed the internal antenna for the radio (in yutuba-how to install the FM antenna in nby-18)
fast delivery. received in good condition
The column is good. That sounds good. But the delivery is long, almost 3 months. Thank you.
Quickly shipped and delivered. The speaker looks good and works simple. The sound is al bit disappointing.I had, given other reviews, expected more bass in the sound.
Got the column in 10 days. Departure from Russia. For a month of use, only positive emotions. If you listen at maximum sound, the speaker plays 200 - 250 minutes. Until I figured out when the speaker is charged and the input for charging and the USB flash card are not located conveniently and sensitive, you can hurt and charge will not or the music through the flash drive will be interrupted. Well, in general, I'm happy with the speaker, loud high-quality sound.
Terrible for a long time, and so for a quarter with a minus.
Everything is super for this money just no words. The sound is clean with bass. 5 days before Bugulma. Order from Russia.
It would be fine if the format join listed was. It is called a very little speakertje. Progress there called a fine sound off for a desk speaker for intended where it is.