SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Shopeflix (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://shopeflix.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It has very good finish, the design is very elegant, the color too, I'm very happy with the order. Thank you.
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Worth the money, trust me.
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it was a gift for my son and he liked it
Very good, even better in real then picture
thanks and i recomment
Happy about the product
I just got the watch last week and it’s already broke, it’s pure junk
Beautiful watch, accurately described, with all fully-functioning dials. I love the date display as well. Package also arrived faster than expected! Great store!
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excellent
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All top, fast shipping, very beautiful watch! Thank you!
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The chronometer works inadequately, bad, the start and stop buttons are very rigid. The order is almost impossible to track.
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Very nice. High quality. Worth the money and wait.
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Great quality and quick delivery
The watch is super. Came very quickly. the store is honest. I recommend.
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Rubbish watch .Rubbish Aliexpress.
Excellent product. Thanks
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I like it you should get it
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There are no complaints to the product! Everything is very well executed. Excellent, resistant color of metal surfaces. Chronometer and all arrows work.
He is very pleased with the design and never leaves. The wrist he brought is just right, he likes it! In all respects, a practical and sporty description, neat design. Delivered in a beautiful box. Super practical.
Very pleased with these watches. They have a great time and look very clever, what else is needed. When you hold them in your hand, you can say it's a cheap watch, but you can't see them. The only small critique I would make is that the blue color is not so bright, like in the picture. However, it is still a very good color.
I took the product today. .. I really like it, its color, blue reflection and dial... Three small dials make seconds... Maybe there's also a stopwatch that's happy to see it, and not in watches and seconds copied into miniature watches... But the strap is also very cute, resembles the sea... Very beautiful, hope it does not fade, because cobalt-blue is applied to steel and touches the skin... As it seems, unlike the price I paid, it can also be used at night... It also looks like adjusting the belt with a mini screwdriver! Mini pen made of transparent plastic is like a big toy... Looks like a toy soldier screwdriver...... Love, stole a brilliant smile... Beautiful... I hope the clock can stay with me for a long time... Just one thing... When you talk, you'll hear a few seconds ticking, on the nightstand, it'll bother me at night... But this is my problem... I also have to thank him for being a little racist
Haven’t figured out how to put it together yet, but good looking watch!
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I paid 15 lira tax because the virus came a little late
most badass watch I've ever owned
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I like it Thanks !! The delivery is really fast!
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Very nice and heavy. Good material better than on the pictures. Recommend the store.
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as described good quality delivery fast would recommend item and store excellent service
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I have not tried it but I liked it
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Great product, I was very pleased with the quality of the watch, I was a bit dubious so I ordered a test watch and will 100% order more.
very happy with the quality. I will order some for clients
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It was a present for fathers day and my husband loved it. Thank you very much. Took forever to come but it is worth it